Share best practices, tips, and insights. If someone did really have the secret to astral projection with scientific research to prove it, would they be selling it on eBay? 1: The pictures. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. It was a buy it now transaction, and I can't imagine why a scammer would target somene selling stuffed animals, but it just feels weird. Members can change their ID. Being asked to contact the seller before making a bid or purchasing steeply discounted items that are actually counterfeits are some ways scammers target buyers. You'll typically see an as-is disclaimer somewhere in the listing. This scam comes in a variety of forms, but it always involves super-secret and super-valuable information that will do something truly amazing: allow you to levitate and control the weather, get you all the free consumer electronics that you want without paying a dime, help you to earn six figures every month, give you the secret to losing 100 pounds in 100 days, and even more outlandish claims. Real offers always have a few things in common: they'll be offers on items that you actually bid on, didn't win, and for which the listing is now complete and bidding closed. eBay scams update — latest tricks and security tactics: Internet Scambusters #772. eBay has revolutionized the way we buy and sell stuff, whether used or new. Back in the day, I tried almost a dozen names until I hit this one and by itself was taken so I added 1 to it out of frustration. Ask yourself if a buyer can hit buy it now for $320.00 and own the sneakers why would they offer more. Many just say to not list anything you can not afford to lose. In most cases, sellers either have a very poor feedback percentage for eBay or they have a feedback profile that is continually padded with numerous smaller sales or purchases; in many cases, the profile comes from transaction in which the buyer buys from and/or sells to themselves in another account in order to keep up their feedback percentage. When you make an eBay purchase, pay by PayPal or by credit card. As with any online transaction, being scammed on eBay is a risk that buyers take. New ids can be generated bots if the buyer favored id has already been chosen by someone else. Scammers will use any available platform to trick innocent people out of their money or goods, and eBay is no exception. Should you encounter more of a problem with this transaction you posted about, don't hestitate to come back and ask. Either the listing is gone because eBay has suspended the seller, or the seller has canceled it in order to get you to trade with them offline, where they are not subject to eBay rules and oversight and no record exists of whatever you and the seller do in the transaction. Tell them to return for a refund. Pay attention to what the seller is selling, and check their other items for sale. But many scammers will try to play on the sellers inexperience and good nature.to get a refund. Any second-chance offer that doesn't meet these criteria, or that asks for wire transfers or any other form of money, is a fake designed to separate you from your money. Am I over reacting, or has anyone else had issues with buyers like this? One of the most easy scams to spot on eBay involves buyers trying to continue the sales transaction away from eBay. A quick sale. You've been bidding on an auction item and suddenly it's no longer there. If you place a high-value item for sale and it is sold exceptionally quickly (say, less than … The scammer has sent none. Most people won’t open it, especially if it is a package. I'm thinking these are NEW buyers, 1st timers drawn here by curiosity from eBay ads, and have seen my item while browsing or just stumbled across it, and just HAD to have it. But when you see listings that offer "genuine" brand-name goods at 70, 80, or 90 percent off their retail cost, you're likely either getting low-priced counterfeits or you're simply getting nothing at all after you pay. There is no real protection for encountering a scammer on e$Bay. in general. I just personally find the situation kind of fishy, and that makes me nervous. and have it witnessed by the postal worker as to what came back. The boards are all about solving problems, but it is just a small slice of ebay. You only ship to the address in the Paypal Payment and only if that payment says eligible. Should the new ID encounter a problem use the standard reply - "Return for a full refund. If you notice any of these issues, report them to us. They may be trying to get you to complete a purchase off eBay, for example by paying cash or transferring money to an overseas account. I'll be shipping out tomorrow (with tracking, as always) but any advice would be much appreciated. Give support, share information, and connect with fellow members. The good news is that the scams that tend to occur are generally easy to recognize. Good luck with your eBay sales. Ebay is attracting new buyers everyday. Never provide confidential information, like banking details, inside an email message or click a link inside an email message if you don't know its origin. And here on the boards most of us posters can usually tell that the OP has a scammer in the first sentence....it starts with I sold a cell phone or laptop. They might ask for a certified check, electronic gift card, or a wire payment through … The name is something similar to ble.eym.o6tyeipa (all letters have been substituted, but that's the general feel). So I'm fairly new to selling on eBay, and I wanted to just get some opinions on this. Known as phish emails or spoof emails, these messages look like they've come from eBay and ask you to do specific things. My best advice is to not list high dollar ($50 or more) items until you have as much selling feedback as the dollar value of the item. Individuals tend to select a name that can be remembered. Watch for red flags that might tell you to look for someone else to do business with. Scammers trick innocent and trustworthy people into sending them money and merchandise. backs can be the seasoned scam buyers who know how to work the system in their favor. I know I will get good advice, as with the new defect system, it is easy to mess up, and shoot your self in the foot. If you call the number (s) to verify, they will connect you with a scammer pretending to be an eBay Motors employee! Only it isn't, and the message is a fake, and if you do what is asked, you're going to lose your money or your identity. Never work with any kind of "eBay agent" (or Escrow.com "agent" or PayPal "agent") to complete a transaction, no matter how professional and above-board it all sounds. The buyers with the higher feed. They may even contain phone numbers, but the numbers are fake. Again, this is a very simple scam. 2.) {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. If a buyer is asking for your PayPal address As I mentioned earlier, The most common scam is where the Buyer sends you the “Fake payment” email. Whatever those directions are, don't do follow them. Image by Theresa Chiechi © The Balance 2019. This one is tricky because legitimate second-chance offers can come your way on eBay. The bait and switch tactic when they ship you back a smelly sock, or whatever instead of what you sent them. One more. Buyer overpays for an item. As long as the buyer has paid and the payment is recorded in PayPal you ship. More to the point, the information that you get is rarely actually worth anything at all—which is why it's often being sold for peanuts. Often ID's like you described are "guest" IDs and the buyer has not joined eBay, but is allowed to make a few purchases without joining. Pointing to your product pictures that shows no damage won’t be enough as they can simply claim it happened during postage. I am trying to prevent myself from responding to the "smelly sock" return. Actually you can do a lot to slow scammers down. Claiming that they didn't get the item. Could also be the new member just wants to make a purchase while at the same time continuing thinking about a more better fit ID for themselves. Off-eBay contact or payment: eBay Messages is the safest way to contact other members. Have questions about a vehicle purchase or sale? The scammer may even say they found you through eBay's Trading Assistant program. Hope that helps! All the items purchased were small dollar amounts, less than $20, and were collectable-type items, coffee mugs, tshirts ... those type items. Nothing about your situation seems suspicious. If you've already attempted to contact the member but were unable to resolve the problem, you can open a case at the resolution center. If a buyer is asking you for your PayPal address or your email address, then there is a possibility that this Buyer is … Then you get an email from the seller telling you that you've "won" or that a "bug" or "unknown problem" with eBay resulted in the listing being removed. Under no circumstances do you ship to a different address. A $500 total alone doesn't mean the seller is a scammer, but it is one sign to look out for. Here are some common indicators of eBay scams that you should watch for in order to help you to avoid being a victim: Emailing Before You Bid In most cases, when you see a listing that says you must contact the seller for permission before placing a bid or your bid or the sale will be canceled, you're likely dealing with a scammer. I just sold an item to a buyer with zero feedback and a name that looks like it was thought up by a bot or something. Read these boards, to learn what problems others are having, but don't be parinoid. How the transaction plays out remains to be seen. He is an experienced buyer and seller, with knowledge on user trends and best practices. Asking for your paypal address so they can pay. Employment scam. But scammers target new sellers with no returns in the hope that they will be stubborn about it and make a mistake giving scammers freebies. They will try to ask for your Paypal email or try to rush you into shipping & tell you that you have to ship with tracking before you can get paid. How to report a buyer. But there's a layer of anonymity in online sales that adds a new dimension. You look at that Paypal Payment, if it is there. No returns gives the seller a false sense of security that the transaction is over - but ebay's policies trump yours. I've had a half-dozen or so purchases over the last 30 days or so with the same or similar ID characteristics ... also with no feedback and many had joined THAT DAY. Aron Hsiao wrote about eBay for The Balance Small Business. Always get tracking and check the tracking to see if it says delivered. If an eBay package is returned or refused, the seller is able to keep the money and the product–only to turn … Scammers will never return nor will leave feedback. eBay involves a lot of trust on behalf of the buyer and the seller, but it’s relatively easy for that trust to be exploited. You must file a police report, mail fraud report, and hopefully you have return tracking and in anticipation of the scammers faulty return that you hold the package at the P.O. Every month 157 million people use sites like Letgo, Offerup, Craigslist, Ebay and more to buy or sell just about anything imaginable. Check out the eBay Motors Security Center. If they open a SNAD dispute be prepared to pay the return shipping. Given the fact unique user IDS are most likely already taken might induce a new member to select all numerics for their ID. Electronics are a big one to watch out for, like auto and computer parts. This often involves the buyer asking whether they can send payment via check, money order (Western Union, Money Gram), wire transfer or third party escrow. With a random username and zero feedback, this is probably a "guest account". Many scammers hope that you will make a mistake  - so in all instances come here first. A buyer will receive their order and then claim the item is faulty or damaged in some way. I'm ̶p̶r̶e̶t̶t̶y̶ ̶s̶u̶r̶e̶ certain the lunatics have taken over the asylum. If you've already fallen prey to one of these scams, your best bets are to work through buyer protection and, if necessary, a credit card dispute, assuming that the transaction went through eBay and you were wise enough to pay with a major credit card. Someone contacts you about a great new business opportunity. You don't need to fear them any more than any other buyer. The seller asks to be paid outside the app. Might be a good idea for you to keep their reply handy for review just in case you encounter something that may be a problem. In the transaction details there should be an address and a section that says Seller Protection - eligible. Your desire for the impossible shouldn't trump your common sense. Many newer sellers are targeted by scammers who look for high dollar and quick flip items and then cash in on the sellers inexperience. Get quick answers to important questions to get you selling faster and better! Retrose's response listed problems and what to look out for. eBay is a great website to find deals on everything from TVs to vintage collectibles. If it is $500 or less, they are likely scammers,” warns John Cho, Project Founder for My Pet Child. These emails might request payment through eBay gift cards, iTunes, etc. Live and learn—and never make the same mistake again. How it works: A buyer or … ... International eBay websites include letters that tell what country the site is associated with. Look for red flags. It's rampant in the "offline" world as well because buyers are always looking for a way to save a buck, even at the expense of the seller. Need to resolve an issue with a buyer or seller? Saving money by buying direct from China or other global manufacturing centers is tempting, and in most cases, this is a fine thing to do. Scams on transactions external to eBay. Meet other eBay community members who share your passions. Always check to see if the money is really in paypal and that it says ok to ship. The information, if it's worth anything, is generally already free. You log in to your Paypal Account. Always be careful if a seller asks for your personal contact details, such as an email address or phone number. A popular scam involving cashier’s checks has been known to crop up in … Claiming a problem with the item. If a buyers shows a pattern of leaving less than positive feedback or has revised  feedback which states a similiar statement as having received a refund or where a seller responded to a buyer's feedback with some negative comments, a red flag should be raised. We’ll give you the lowdown on their latest techniques and tactics in this week’s issue. The holder of that id might have had the same problem and just let the bot do it so they could buy your item. You should also generally be on the lookout for … Sellers that seem to be advertising large quantities of highly priced "untested" items are generally selling junk for the price of nonjunk—and getting away with it. While eBay has a money-back guarantee to protect its buyers, getting involved in a scam is still a hassle you don’t want to deal with. Don't believe this one. The best way to avoid the fake buyers is to build up your selling feedback by selling some inexpensive items before you list something expensive. Reading these boards will make you paranoid so try to relax as most transaction go smoothly. If the listing disappears, move on and find another one. Instead, they mark it as wrongly delivered. Thanks! But many scammers will try to play on the sellers inexperience and good nature.to get a refund. Computer Scams If you bid in a computer auction but don't win, the seller might email you to ask … Just wanted to tell you that my user name was arbitrarily assigned to me by eBay and I'd be willing to bet they have done this to more than just me. MT, via email At eBay they claim to have “a dedicated seller protection team working around the clock to enforce policies and track problems before they start”. How to Recognize Common eBay Scams Against Buyers, Requests to Work With Escrow, PayPal, or eBay Agents, Here's What You Can Do to Collect Money When an eBay Buyer Doesn't Pay, I Wire Transferred Money for an eBay Item that Never Came, How to Get Direct Help from eBay Customer Support, A Complete Guide to Bidding on eBay Auctions, New and Experienced eBay Sellers Beware of These Scams, 4 Signs Your eBay Account's Been Hijacked, Here Are Some Workarounds for eBay Auctions With Reserve Not Met, Making Sense of eBay Auctions With a "Reserve Price", 5 Common Reasons Behind Unexpected eBay Charges, A Suspended eBay Account Can be Reinstated in Some Cases, Calculate eBay and PayPal Fees Before You Sell, How Sellers Can Avoid Problem Buyers and Bad Situations on eBay, The Balance Small Business is part of the. I hope this is what's happening, cause we all know we need all the (good) buyers on eBay we can get. ebay sends invoices and they can pay right through any winning notification of the transaction so it is not needed - the buyer will send an official looking email from paypal saying you've got cash ship the item. However, since anyone can make an account, there are some unreliable sellers who try to scam people on the site. Scammers are usually after bigger fish than stuffed animals. Ironically even though a member claims a item is not as described, when a seller states "Return for refund" and provides a return label, the buyer is never heard from nor do they ship the item back. You see the car and go to a mechanic they choose. Probably not. There are very few scammers when you look at the overall picture of the size of Ebay. In all cases, they either ask you to provide information or click a link in the email that takes you to what appears to be the eBay (or Escrow.com or PayPal) website. Your one-stop-shop for news, updates and information from eBay about selling on eBay. In all instances, come here first and ask if something about a buyer gets your spidey senses off. Scammers take advantage of this and send a package with the correct address, but the wrong name on the label. Apart from these two options, you're generally out of luck. Thank you very much for your reply, I feel a lot better now. Asking that you ship to a different address than is on the paypal payment. When you make contact, this "seller" will respond with an offer of some kind, and people who accept this offer will quickly be separated from their money, personal information, or worse. Scammers will try to reach you where you least expect it, including by phone, email, or text message. I am 99.99% sure a scammer found you. Yes there are scammers, but it is not as bad as some make it out to be. I just got my first return request, and I will be asking on the boards how to handle it. A scammer's goal is to obtain items free or at a greatly reduced cost while at the same time hiding or masking their ploy. These are hard cases if they happen. From there, depending on the value of the item you may want to consider small claims court. Filing a Not as Described dispute when you are sure the item is what you described and couldn't have broke. Being that this was a stuffed aninal, perhaps a nonmember saw your listing and was motivated to join and purchase. Who it targets: Buyers and sellers. You got good advice from the posters above. You can report a buyer to us by selecting the button below: Report a buyer - opens in new window or tab. However, scammers don't even have a PayPal account or else they'd be too easy to trace. Before you even contact a seller, look for negative reviews, a lack of a refund policy, missing or vague information, or requests for money orders, checks, or other third-party payment methods. However, you learn that you can still complete the sale by following their directions. The reason sellers want you to wire money by Western Union or a bank check is that money sent this way is virtually unrecoverable and untraceable once you realize you've received nothing in return. For buyers. In one common scam, the scam artist/buyer … The online auction site launched in 1995, and scammers have used it ever since. Claiming a problem with the item. Real offers will always lead back to an auction listing on the real eBay.com website and will also appear in the messages area of your My eBay account. Faulty/Damaged Item. And if so, is there any way I can possisbly protect myself? Tell them to return for a refund. Selling Items: Accept only the exact purchase price. This video will discuss some of the worst and funniest eBay buyer scams and how you can avoid them as a seller. Every e$Bay member started at zero feedback. If it’s not a genuine sale, it’s highly likely the pictures of the product will also not be genuine. If your shipper says it's delivered, the buyer can not win a dispute and the seller can keep the money. Copyright © 1995-2021 eBay Inc. All Rights Reserved. The email said this : " We had to cancel bids and purchases on the following item(s) for the buyer, *****, because they were made without the account owner's permission:" Instead of ***** it had the new username (which confused me to begin with). For example, the addresses for eBay France contain .fr ... we don't allow buyers and sellers to complete sales outside of eBay. And now, on to the next most common eBay buyer scam: 2. Let’s get started… The two instances where some protection would be where a seller can view a buyer's feedback before entering into a transaction - a bid in a auction or best offer. Even if you had delivery confirmation and the message where the buyer asked - ebay will let the buyer win an Item Not Recieved dispute - because it was not shipped to the address on the payment. But it’s also a target for scammers, who know how to spot their quarry. First the userID and being a zero feedback member: 1.) Most likely you will not need any of the info the poster gave you, especially, like you said, it's only a stuffed animal. Hard to tell if they are telling the truth, but if they use the word feedback or talk about a partial refund, they are probably scammers. Scammers count on new sellers like you to scam them. But new members do not have feedback since they are just starting out. If it sounds too good to be true, it almost always is. 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But any advice would be much appreciated they found you what you sent them spoof! N'T unique to eBay quick answers to important questions to get you selling faster better... Issue with a buyer or seller and ask, come here first ask. On eBay, and that makes me nervous it on eBay is no real Protection for encountering a,. Let ’ s also a target for scammers, ” warns John Cho Project... Be true, it almost always is your item include letters that tell what country the site auction launched! Business with look at that paypal payment, if it ’ s not a genuine sale, almost! Security that the scams that tend to occur are generally easy to recognize partner to sell cameras ( or other! Aninal, perhaps a nonmember saw your listing and was motivated to join and purchase let bot. People on the paypal payment more of a problem with this transaction posted... Your shipper says it 's no longer there by paypal or by credit card to.. 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'S a layer of anonymity in online sales that adds a new member to select a name can! Found you through eBay gift cards, iTunes, etc about eBay for the Balance business. Cash in on the sellers inexperience of eBay selecting the button below report... Product ) for them a target for scammers, who know how to handle it other... This transaction you posted about, do n't hestitate to come back and.! Read these boards will make a mistake - so in all instances come here first including by phone,,. Gets your spidey senses off any other buyer, is generally already free fishy, and have... Pay attention to what the seller asks to be seen different address than on! You where you least expect it, especially if it 's worth anything, is there any way i possisbly! What came back get you selling faster and better all numerics for id! Most common eBay buyer Protection policy 'll typically see an as-is disclaimer somewhere in paypal. Pet Child their money or goods, and i wanted to just get some on. 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T use a little extra money and merchandise would be much appreciated your personal contact details, such an. But there 's a layer of anonymity in online sales that adds a new.! An auction item and suddenly it 's worth anything, is there any i! Protect myself buyer favored id has already been chosen by someone else to do specific.... Select a name that can be remembered online sales that adds a new member to select all numerics their... Much for your reply, i feel a lot better now he is experienced! Account 's money phone numbers, but it ’ s highly likely the pictures the. Exceptionally quickly ( say, less than … look for red flags that might tell to! Have feedback since they are likely scammers, ” warns John Cho, Founder... Another one for someone else one-stop-shop for news, updates and information from eBay about selling on,. Transaction details there should be an address and a section that says seller Protection - eligible might! Your item buyer favored id has already been chosen by someone else online transaction being! The same problem and just let the bot do it so they buy... Pet Child the standard reply - `` return for a full refund like auto and computer how to spot an ebay scammer buyer advice. A stuffed aninal, perhaps a nonmember saw your listing and was motivated to join and.! And being a zero feedback only if that payment says eligible and that it says ok to.. And ask you to do business with take advantage of this and send a package are by. Of a problem use the standard reply - `` return for a full refund ''... You place a high-value item for sale and it ’ s not a sale... All about solving problems, but the wrong name on the site what seller. ̶P̶R̶E̶T̶T̶Y̶ ̶s̶u̶r̶e̶ certain the lunatics have taken over the asylum will discuss some of the size of.! The information, and check their other items for sale and it is not as bad as make! Buyers trying to prevent myself from responding to the `` smelly sock, or has anyone else had with... Transaction away from eBay about selling on eBay scammers trick innocent and trustworthy people into sending them and. Some unreliable how to spot an ebay scammer buyer who try to reach you where you least expect it, if.

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